Welcome to our FAQ hub – clear answers on models, materials, product care, and returns, all in one elegant and easy-to-browse space.
There are several options:
⚠️ Do not tumble-dry, avoid direct contact with heat sources. Please avoid folding Felt models whenever possible.
Yes, your Equitex can be machine washed at 30 °C (86 °F) on a gentle cycle, using a regular detergent. Do not use fabric softener. We recommend a light spin cycle, up to 600 rpm (Felt & Loden Wool up to 400), avoid excessive folding whenever possible, to preserve the performance and longevity of the premium materials.
Yes, you can clean your Equitex with a pressure washer, but only if you use a low-pressure, fine spray setting. Avoid strong or concentrated jets, as they may damage the premium materials and shorten the lifespan of the pad. For best results, we recommend gentle washing and allowing the pad to dry naturally.
Equitex saddle pads aren’t just known for comfort, they’re known for staying with you and your horse year after year. Riders often send us photos of their Equitex pads that have been in daily use for more than 10 years still performing beautifully.
This longevity isn’t just good for your horse - it’s good for our planet, too. Choosing Equitex means choosing a pad that lasts, reducing waste and supporting a more sustainable future.
The spinous processes of the spine must remain free from pressure because they move constantly during the horse’s activity. For this reason, saddles have a central spine channel, which Equitex also respects with a 5 cm wide spine clearance channel, supporting freedom of movement and comfort.
Just like in every living being, including humans, a horse’s muscles are constantly subject to change. These changes depend on several factors: morphological predisposition, nutrition, climate, season, intensity of training, as well as possible illnesses or injuries.
Thanks to the responsive multilayer cold foam, Equitex saddle pads dynamically compress and expand to adapt to the horse’s back even as it changes over time.
A 100% no-slip material would stick like glue to the horse’s skin, blocking movement and causing damage to the tissue. A pad instead should allow natural motion.
All Equitex pads have an Oprtimal-Grip System designed to help stabilise the saddle without harming skin or muscles. More about it on our Technology Page.
For reasons of practicality and elegance.
For most horses, when used with a properly fitted saddle, the pad helps support stable saddle positioning while allowing the horse’s back to move naturally. In rare cases, additional straps may be beneficial and can be added on request. Please contact our team for advice.
We recommend choosing the right Equitex Model for you and your horse by considering:
The choice depends also on your horse’s conformation and the type/dimensions of the saddle you use. For each model, you’ll find detailed sizing information listed beneath the product.
If you would like guidance in selecting the right model or size, please feel free to contact our team.
For half pads, place it directly on the horse’s back/skin, then position your saddle pad on top.
All Equitex saddle pads feature an integrated shock-absorbing half pad core. This makes saddling extremely simple and elegant, as only one component needs to be placed under the saddle.
An Equitex half pad, on the other hand, is usually paired with a regular saddle pad of your choice. It’s very important to place the Equitex pad directly on the horse’s back. Learn more about how the Equitex technology works.
For bareback riding, Equitex offers the Raidho Bareback Riding Pad. Its special Equitex cold-foam core and the additional rider cushion provide comfort, support spinal freedom, and create a closer connection between horse and rider. Discover more about the Raidho model. Discover more about the Raidho model here.
We recommend the Equitex Treeless model, featuring a 4 cm foam core for extra protection. On request, we can adapt other models to fit your treeless saddle. Contact us for costumisation here.
Yes, sure. You can return or exchange any item within 14 days of receiving it.
We kindly ask that products are returned in new, unused condition, with all original tags and packaging intact. Items must be free from any signs of use, wear, or dirt. Products that have not been cared for according to our care instructions cannot be accepted for return.
To request a return or exchange, please call us or email us at info@equitex.it, including your order number and the reason for your request. We’ll guide you step by step through the process.
⚠️Please note: Custom-made or personalised items are crafted exclusively for you and cannot be returned, unless faulty.
If you would like to return or exchange an item, please contact us directly, we’ll guide you through the process.
Before sending it back, please ensure that:
Important: In the case of a return, DO NOT fold the pad, this way the product retains its shape and we can process your return or exchange quickly and smoothly.
Orders are dispatched within 3 business days after payment confirmation.
Estimated delivery times after dispatch:
Delivery times are estimates and may vary due to destination, peak seasons, or customs procedures. More about shipping terms here.
Every Equitex pad and half pad comes with a Premium Velvet underside to protect the horse’s coat and skin, while providing natural stability but at the same time movement freedom.
The core of all Equitex saddle pads and half pads is made of high-tech responsive cold foam, designed for superior shock absorption, even pressure distribution, comfort, and reduced heat accumulation.For the upperside, you can choose from our exclusive materials: Premium Velvet, Ultra AirTech, Loden Wool or Felt. The decision is mostly a matter of personal style and preference, since each option is designed to support excellent performance, durability, and riding comfort.
Discover the unique qualities of each material under the Meterials section on our Equitex Technology page - Materials.
All Equitex saddle pads and half pads feature a Premium Velvet underside, chosen for its unique properties. Velvet is a part of the Equitex Equitex Optimal-Grip System that helps keep the saddle stable in the correct position but stil enabling free movement. It is also easy to clean from sweat and hair, while giving the horse a natural feeling of comfort, similar to its own coat.
This combination of stability, practicality, and horse well-being is what makes Equitex pads truly unique - and our horses seem to agree 😉.
Loden is made from 100% wool and is known for its timeless, elegant design. Our Loden models are available in 5 classical colours.
Felt, on the other hand, is made of 70% wool and 30% polyamide, and in our online shop you can choose from 7 funky colours.
Both materials are resistant, practical, and durable. Their natural structure promotes air circulation and helps maintain comfort and breathability during use. More on our premium materials here.
Yes, we are happy to add the correction inserts of your choice to any Equitex saddle pad model for you. Simply contact us here to request your custom option of Equitex saddlepad.
And if you don’t see your question above, we’re always happy to help - just reach out to our team anytime.
